Our Philosophy

Title 2 Business Services exists to create value for its clients, associates and members.  We create value by helping our clients solve problems and enhance their businesses through holistic process.

We believe all processes in a business must:

• Address the responsibilities of management*

• Be designed to optimize the business, not the function

• Allow for concrete performance metrics that drive activity

• Clearly define functions and their interactions with other functions

• Prompt leadership to lead, not be captured in the “run.”  

We believe that all processes should increase throughput, decrease operating expense or meet a necessary condition.  We believe the best run businesses hold themselves accountable by separating plan creation from plan execution. 

Value creation happens when a business is optimized to generate the highest level of throughput for its level of capacity.  Once capacity is clearly defined, a business is at its greatest value when managed to that capacity.

*The Responsibilities of Management:

• Provide the tools and materials to do the job

• Provide systems that communicate expectations 

• Provide systems that give continuous feedback